Inclusive user research

Extend your team’s capabilities with our dedicated research services.

Inclusive user research

Extend your team’s capabilities with our dedicated research services.

UX research

We uncover user behaviours, needs, and motivations through diverse methods including usability testing, user interviews, and heuristic evaluations.

UX research

We uncover user behaviours, needs, and motivations through diverse methods including usability testing, user interviews, and heuristic evaluations.

Inclusive research

We conduct and teach research with people of diverse abilities and backgrounds, adhering to accessibility standards and guidelines.

Inclusive research

We conduct and teach research with people of diverse abilities and backgrounds, adhering to accessibility standards and guidelines.

Remote research

We run effective user studies via online platforms, reaching diverse user groups across various locations to gather comprehensive insights.

Remote research

We run effective user studies via online platforms, reaching diverse user groups across various locations to gather comprehensive insights.

Ethnographic research

We provide in-depth, immersive studies of people in their natural environments, observing daily activities to understand behaviours and cultural contexts.

Ethnographic research

We provide in-depth, immersive studies of people in their natural environments, observing daily activities to understand behaviours and cultural contexts.

Surveys

We design and conduct comprehensive surveys, gathering quantitative and qualitative data from diverse user groups to inform product decisions and strategies.

Surveys

We design and conduct comprehensive surveys, gathering quantitative and qualitative data from diverse user groups to inform product decisions and strategies.

User personas and journey mapping

We create detailed user personas and customer journey maps based on research, guiding product development and optimisation strategies.

User personas and journey mapping

We create detailed user personas and customer journey maps based on research, guiding product development and optimisation strategies.

How we work

We run research across the full lifecycle of your product or service.

How we work

We run research across the full lifecycle of your product or service.

A journey map collating user research findings

We ace discovery

Through in-depth user research, we reveal the real needs and behaviours of your customers. Our discovery phase transforms these insights into a user-centric product roadmap that drives innovation.

A journey map collating user research findings

We ace discovery

Through in-depth user research, we reveal the real needs and behaviours of your customers. Our discovery phase transforms these insights into a user-centric product roadmap that drives innovation.

We prototype and test

Our hands-on prototyping and user testing breathe life into concepts. We're passionate about inclusive design, regularly conducting research with people of all abilities to ensure your products work for everyone.

Prototyping in Figma

We prototype and test

Our hands-on prototyping and user testing breathe life into concepts. We're passionate about inclusive design, regularly conducting research with people of all abilities to ensure your products work for everyone.

Prototyping in Figma
A digital whiteboard from a collaborative workshop

We choose methods with purpose

From ethnographic studies to large-scale surveys, we tailor our approach to your unique goals. Our strategic mix of qualitative and quantitative methods delivers impactful UX insights, fast.

A digital whiteboard from a collaborative workshop

We choose methods with purpose

From ethnographic studies to large-scale surveys, we tailor our approach to your unique goals. Our strategic mix of qualitative and quantitative methods delivers impactful UX insights, fast.

We turn insights into action

We don't just collect data – we tell the story. Our engaging, accessible reports translate complex findings into clear, actionable recommendations that align stakeholders and propel your product forward.

Some slides from a user research deck

We turn insights into action

We don't just collect data – we tell the story. Our engaging, accessible reports translate complex findings into clear, actionable recommendations that align stakeholders and propel your product forward.

Some slides from a user research deck
Participant quotes being tagged

We’ll improve your research ops

We streamline your research process end-to-end and amplify your insights. Using tools like Consent Kit and Dovetail, we manage participants ethically, centralise insights, and scale research impact. Our approach builds your team's capacity through hands-on training, ensuring efficient, ethical, and effective user research that evolves with your needs.

Participant quotes being tagged

We’ll improve your research ops

We streamline your research process end-to-end and amplify your insights. Using tools like Consent Kit and Dovetail, we manage participants ethically, centralise insights, and scale research impact. Our approach builds your team's capacity through hands-on training, ensuring efficient, ethical, and effective user research that evolves with your needs.

“The Cosmic Velocity team were fantastic to work with and I’d highly recommend them to any organisation looking to gain a deeper understanding of their users and the market. We still refer to the research and use it as a key part of any new team member’s onboarding process. The user research report which was delivered at the end of the project was instrumental in sharpening our business strategy.”

Hannah Samano

Founder and CEO of Unfabled

“The Cosmic Velocity team were fantastic to work with and I’d highly recommend them to any organisation looking to gain a deeper understanding of their users and the market. We still refer to the research and use it as a key part of any new team member’s onboarding process. The user research report which was delivered at the end of the project was instrumental in sharpening our business strategy.”

Hannah Samano

Founder and CEO of Unfabled

Let’s work together

If you have a project in mind or would like to find out more about how we can work together, get in touch with us:

Find us

Cosmic Velocity
C3, Design District
13 Soames Walk
SE10 0AX

© 2024 Cosmic Velocity Ltd.

Let’s work together

If you have a project in mind or would like to find out more about how we can work together, get in touch with us:

Find us

Cosmic Velocity
C3, Design District
13 Soames Walk
SE10 0AX

© 2024 Cosmic Velocity Ltd.